5 Calling Apps for Pipedrive & other CRMs
Comparison of calling apps for Pipedrive like Aircall, JustCall, Nextiva, OpenPhone, Cloudtalk, and MightyCall for Pipedrive and other CRMs.
Introduction
If you’re using a CRM, you’re going to call your prospects. The modern-day customer journey is incomplete without a reliable telephony solution. To ensure the success of your business, it is essential to have an efficient calling system that can manage all your customer interactions. Here is a list of the top 8 calling apps for Pipedrive CRM that you should consider. Each of these apps offers unique features and different price points, so you can easily find one that suits your needs.
Comparison of Calling Apps for Pipedrive
If you don’t like Pipedrive’s Caller for whatever reason, I will first provide a comparison of different calling apps for CRMs like Pipedrive, and then provide a brief introduction to the calling app.
The calling apps are:
I have compared each on the following parameters:
- Features: call recording, conferencing, messaging, toll-free numbers, recorded voicemails, IVR, Dialer
- Pricing: free trials, the minimum number of users, pricing (monthly/annually)
- Reviews & Ratings: G2, Capterra, TrustPilot, Software Advice, GetApp
- Platform Availability: iOS, Android, Chrome, Windows, Mac, Linux
The winner (according to me) in each comparison is highlighted in yellow.
I have also provided a comprehensive review of other addons for Pipedrive.
Features Comparison of Aircall, JustCall, Nextiva, OpenPhone, Cloudtalk
The clear winner for me in this comparison of calling apps for CRMs is either Aircall or JustCall. Even pricing is comparable for these two calling apps, however, Aircall aces JustCall in terms of Platform Availability, while JustCall aces Aircall in terms of Reviews.
Pricing Comparison of Aircall, JustCall, Nextiva, OpenPhone, Cloudtalk
The clear winner for me in this comparison of calling apps for CRMs is OpenPhone. OpenPhone also aces every other calling app in terms of Reviews, and is really good when it comes to Platform Availability too.
Reviews Comparison of Aircall, JustCall, Nextiva, OpenPhone, Cloudtalk
The clear winner for me in this comparison of calling apps for CRMs is OpenPhone. Very interestingly, Cloudtalk and JustCall also have decent reviews.
Platforms Availability of Aircall, JustCall, Nextiva, OpenPhone, Cloudtalk
While this is not such a major winning point, three calling apps, namely Aircall, Cloudtalk, and OpenPhone outperform other calling apps.
Brief introduction of calling apps for Pipedrive
Aircall
Aircall is a robust calling solution that offers advanced calling, texting, and voicemail capabilities. It also provides strong reporting capabilities making it the most appealing calling integration with Pipedrive.
Aircall’s biggest selling point is its call center features that range across the following categories:
- Phone system features
- Collaboration
- Call center features
- Productivity
- Analytics
- Integration features
Aircall offers a comprehensive set of call center features ranging from phone system features, collaboration, productivity analytics, and integration features. It has a 7-day free trial and monthly plans starting at $30/user. It has a rating of 4.3 on G2, 4.3 on Capterra, 4.3 on GetApp, 4.5 on Software Advice, and 3.6 on TrustPilot.
JustCall
JustCall is rated #1 by G2 for being simple to use and offering calling (voicemail, dialers, call forwarding) and text (SMS bots, SMS automation, bulk messaging/SMS) services. It is competitively priced, with monthly plans starting at $30/user and annual plans starting at $24/user, and offers a 14-day free trial. It has apps for iOS, Android, Chrome Extension, and Web, and has ratings of 4.3 on G2, 4.1 on Capterra, 4.1 on GetApp, 4.0 on Software Advice, and 4.1 on TrustPilot.
OpenPhone
OpenPhone is a modern business phone system. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox.
It has a 7-day free trial and monthly plans starting at $17/user and annual plans starting at $13/user. It has apps for iOS, Android, Chrome Extension, Web, Windows, and Mac, and has ratings of 4.8 on G2, 4.4 on Capterra, 4.4 on GetApp, 4.5 on Software Advice, and 4.0 on TrustPilot.
Cloudtalk
Cloudtalk is an international call center software with all the standard features. It offers monthly plans starting at $25/user and a 14-day free trial. It has apps for iOS, Android, Chrome Extension, Web, Windows, and Mac, and has ratings of 4.3 on G2, 4.5 on Capterra, 4.5 on GetApp, 4.5 on Software Advice, and 4.5 on TrustPilot.
Nextiva
Nextiva is a software company that enables all your business communications through one collaboration tool. It offers a 7-day free trial and monthly plans starting at $30.95/user and annually at $23.95/user. It has apps for iOS, Android, Windows, and Mac, and has ratings of 4.4 on G2, 4.1 on Capterra, 4.1 on GetApp, 4.0 on Software Advice, and 3.2 on TrustPilot.
Summary
Aircall offers a complete calling solution but requires a minimum commitment of $90/month to begin. Nextiva offers a complete customer communication management solution. JustCall has a solution that just works for calling and messaging, while OpenPhone is the new solution in the market, backed by Y-combinator, and seems to ace all parameters when selecting a calling app for a CRM.