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Honest Pipedrive Review: The ideal CRM for small businesses
Because of its strengths and not-so-major deal-breakers, Pipedrive suits some business types more than others.
The size could range from small businesses to solopreneurs, to startups and serves enterprises too if set up the right way.
Pipedrive review of top features
A list of important Pipedrive features that make it ideal for small businesses.
Advantages of Pipedrive
Things I love about Pipedrive based on my experience as a Pipedrive Consultant.
Offers Parity Pricing
Price points for each pricing plan in Pipedrive depend on your billing location.
Easy to set up and learn
A basic setup in Pipedrive takes less than an hour and is super intuitive to pick up.
Disadvantages of Pipedrive
As this is an honest Pipedrive review, here are things that Pipedrive can do better or things that simply don’t work with Pipedrive.
What are some Pipedrive Alternatives?
In a bid to continue to provide an honest Pipedrive review, here are some Pipedrive alternatives that you can explore for your small and medium business.
Bigin
is a free offering from Zoho
Here’s a detailed note about CRM options and the approach to selecting the right one for you.
Read about all the add-ons you could add to your Pipedrive CRM to improve its capabilities.
A quick comparison between Pipedrive and other prominent CRMs
CRM | Objects Supported | Features | Comparisons | Pros | Cons |
---|---|---|---|---|---|
Pipedrive | – Leads – Deals – Activities (Tasks) – Persons (Contacts) – Organization (Companies) – Projects | – Contact/Web Forms – Live Chat & Chatbots – Email Marketing – Web Visitors Tracking – Prospecting – Facebook & WhatsApp Messaging – Project Management – Workflow Automation – Smart Documents | – Pipedrive vs Hubspot – Pipedrive vs Close – Pipedrive vs FreshSales – Pipedrive vs Zoho – Pipedrive vs Salesforce – Pipedrive vs Copper | – Offers Parity Pricing – Easy to set up and learn – Apps Marketplace – Thriving Community – Customize deal cards and sorting in pipeline view | – Lack of Native Calling – Column filters unavailable – Can’t add multiple contacts under one deal – No FREE plan |
Hubspot | – Deals – Person (Contacts) – Organization – Activities (Tasks) – Tickets – Custom Objects | – Landing Pages – Contact/Web Forms – Email Marketing – Live Chat – Web Visitors – Ticketing – Workflow Automation – Smart Documents | – Hubspot vs Pipedrive – Hubspot vs Salesforce – Hubspot vs Zoho | – All-in-one platform – Generous starter plan – Offers Training & Certifications – Allows Custom Object Creation – Allows linking multiple people to a deal – Customize deal and ticket cards in pipeline view – Automatic company creation | – Become too expensive very soon – Steep learning curve – Complex automation and Zapier integration – Clunky UX that requires extra clicks |